This Refund Policy describes when refunds or replacements may apply for Time4Shine orders.
Order Issues
If your order is missing items, incorrect, or arrives in poor condition, contact us as soon as possible with your order number so we can review and resolve the issue.
Cancellations
Orders already accepted for kitchen preparation or dispatched for delivery may not be cancellable. Approved cancellations may be refunded according to the payment method used.
How to Request
Please contact us via phone or the Contact page. Refund decisions are made after verification by our team.